Privacy Policy

Trusty Health, (“Trusty Health,” “we” or “us”), is committed to protecting your privacy. This Telehealth Privacy Policy outlines how we collect, use, and disclose information from visitors to our website and users of our telehealth services  By using our Site and Services, you agree to the terms outlined in this policy. 

Information Collection:

Direct User Information:

Healthcare Provider Registration: Healthcare Providers must provide personal and professional information, including name, address, contact details, and optional information such as payment details.

Patient Registration: Patients are required to provide personal information, including name, address, contact details, and optional information like health insurance details and credit card information.

Other Information: Users may submit additional information such as comments 

Information from Healthcare Providers:

Healthcare Providers may share patient names and email addresses to facilitate communication about the availability of certain Services.

Automatically Collected Information:

We may collect information automatically, including domain name, browser type, IP address, and usage patterns through cookies, web beacons, and other technologies.

How We Use Your Information:

We use collected information for various purposes, including:

  • Providing Services to Healthcare Providers and Patients.
  • Communicating with users about their use of Services.
  • Sending reminders and health-related information.
  • Customizing content and experiences.
  • Conducting research and analytics to improve our Site and Services.
  • Displaying advertising on our Site.

How We Share Your Information:

We may share your information with:

  • Healthcare Providers: Information is shared as directed and consented to by users.
  • Service Providers: Third-party vendors who perform functions on our behalf.
  • Business Transfers: In case of mergers, acquisitions, or bankruptcy proceedings.
  • Legal Process: To comply with the law, judicial proceedings, or court orders.
  • Protective Measures: To investigate, prevent, or take action regarding illegal activities or threats.
  • Aggregate Information: Non-identifiable information for marketing, advertising, or research.

Use of Cookies and Tracking Mechanisms:

We use cookies and other tracking mechanisms to improve user experience. Users can manage cookie preferences through their browser settings. Clear GIFs and third-party analytics may also be employed for tracking and analysis.

User Generated Content:

Users may post content on our Site, and while we cannot prevent misuse, users are advised not to share sensitive information publicly.

Third-Party Links:

Our Site may contain links to third-party websites, and their privacy policies govern any interactions on those sites.

Patient Health Information:

Protected health information (PHI) is treated in accordance with federal and state privacy laws. PHI may be used for providing Services, legal compliance, and improving products and services.

Security of Personal Information:

We employ technical, physical, administrative, and organizational safeguards to protect information, but no security measures can guarantee 100% security. Users are encouraged to take steps to protect their passwords and personal devices.

Access to Personal Information:

Users can modify their registration information by logging into their accounts. Updated information may still be visible in cached and archived pages.

Marketing Emails:

Periodic promotional emails may be sent to Healthcare Providers, who can opt out following the instructions provided in the emails.

Contact Us:

For questions or concerns regarding privacy, users can contact us at or Trusty Health, 2372 Cedar Street McKenzie, TN, 

Changes to This Policy:

This policy is effective as of the date above and may be subject to changes. Users will be notified of material changes in advance. It is advisable to periodically review this policy for updates.