Effective Date: 01/01/2024
Last Updated: 10/01/2026
TrustyHealth, PC (“TrustyHealth,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or access services through it.
Our website primarily provides information about our wellness education programs, telehealth services, and physician-guided medical weight management.
We collect limited personal information through our Contact Us form, which may include your name, email address, telephone number, and the contents of your message. This information is used to respond to your inquiries and provide requested information.
Our website does not directly collect or store patient medical histories, clinical questionnaires, or payment card information through its general website forms.
We may also collect basic technical information, such as IP addresses, browser types, and website usage information through cookies or similar technologies.
Our website provides access to appointment scheduling, patient registration, and telehealth services through an integrated CharmHealth EHR platform.
Medical information submitted through CharmHealth is managed within our clinical electronic health record system rather than through our general website forms. TrustyHealth handles patient health information in accordance with applicable privacy laws, including HIPAA.
Payments associated with CharmHealth are processed through Bluefin, a PCI-compliant payment processor. TrustyHealth does not store payment card details on its website.
Additional information about how patient medical information is used, disclosed, and protected is available in our separate HIPAA Notice of Privacy Practices.
Our website provides information about wellness education programs hosted on Teachable, a separate online learning platform.
When you enroll in a program or subscribe to educational emails through Teachable, information such as your name, email address, enrollment details, payment information, and course participation may be collected and processed through that platform.
Information voluntarily submitted through educational activities, including health-related responses or surveys, may also be processed through Teachable. TrustyHealth may receive information necessary to administer its educational programs, including information participants choose to share.
Teachable maintains its own privacy policy and security practices. Educational programs are separate from TrustyHealth’s clinical medical services and do not, by themselves, establish a physician-patient relationship.
Information collected through our website may be used to:
Educational email subscriptions and related communications are managed through Teachable, subject to applicable privacy requirements and subscription preferences.
We do not sell patient medical information.
Our website may use cookies or similar technologies to support website functionality, improve user experience, and understand general visitor activity.
You may manage or disable cookies through your browser settings, although certain website features may be affected.
We do not intentionally disclose protected health information through website tracking technologies for targeted advertising without the authorization or other legal basis required by applicable law.
We may share limited website information with service providers that assist with website hosting, communications, security, and related operations.
Information entered through CharmHealth or Teachable is processed through the respective platforms and may be accessible to TrustyHealth as necessary to provide clinical services or administer educational programs.
We may also disclose information when required or permitted by law.
We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, loss, or misuse.
Information collected through our website is retained only as reasonably necessary to respond to inquiries, support legitimate business operations, or meet applicable legal requirements.
Medical records are maintained according to applicable healthcare privacy and record-retention requirements.
No internet-based system can guarantee absolute security.
You may contact us to request information about personal data collected directly through our website or to exercise applicable privacy rights.
For medical-record access, corrections, confidential communications, and other HIPAA rights, please refer to our HIPAA Notice of Privacy Practices.
Educational email subscribers may manage their subscriptions using the unsubscribe options provided through Teachable.
Our website may contain links to or integrations with independently operated services, including CharmHealth and Teachable.
These services may have their own privacy policies and terms of use. We encourage visitors to review those policies when using their platforms.
Our general website is not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our Contact Us form without appropriate parental consent or other legal authorization.
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. The current version will be posted on our website with an updated effective date.
For questions about this Privacy Policy or information collected through our website, please contact:
TrustyHealth, PC
Email: info@trusty-health.com
Phone: (731)388-8422
For additional information about patient privacy rights, please review our separate HIPAA Notice of Privacy Practices.
